It's no secret that a single Tweet or Facebook post can create a lot of damage in online reputation of your brand. How can you be sure you can avoid this or at least take control of the situation as quickly as possible? You will need to use a tool that allows you to monitor all mentions of your business on Social Media.
The vast majority of people would recommend Google alerts for this purpose. They are good, but they have one big problem. Alerts are not real-time. We often receive alerts a week after they occur, which means it will take us a full week to respond to something they said about us. A whole week to realize how our online reputation could be affected. Here, in intuitiva, the tool we use is the Mention.
O Mention was named Startup of the Year in France, proving its value in the social media market. This application can be accessed via the web, on your desktop or even on your iPhone or Android. You can create alerts for key terms based on your business, so you can monitor the industry, brand mentions and competitors.
After creating the alerts, it became much easier to monitor and silence any less positive noise on the web. Basically, ensuring a online reputation immaculate.
We like Mention even more because we can use the platform on our smartphones and tablets. Many companies have successfully transitioned from desktop to mobile devices, but very few have done so in as user-friendly a way as Mention. Their iPhone and Android application is very easy to use and works in real time. And now? Do you have any valid reason not to start protecting your online reputation?
